27 Best Cloud Communication Platforms Reviewed In 2025
If you want a pure video conferencing program, there are various other options available. We list the best video conferencing software, to make it simple and easy to set up and use video chat for business or personal use. Basecamp keeps both sides organized, everyone’s feedback on the record, and all decisions, approvals, files, tasks, deadlines, and communications safe and centralized.
Formerly a reporter, Soundarya now covers the evolving cybersecurity landscape, how it affects businesses and individuals, and how technology can help. You can find her extensive writings on cloud security and zero-day attacks. Based on user reviews and hands-on feedback, Freshdesk stands out as the most user-friendly option for startups. It’s easy to implement, quick to learn, and flexible enough to grow with your team—all without the bloat of traditional enterprise systems.
Enterprise Communication
Communication tools and platforms are key to the overall employee experience and help you improve internal communication. Quick and easy to add and remove users and new phone numbers and extensions. It is particularly well-suited for businesses with diverse teams working remotely or in different time zones, offering a flexible solution for connecting employees, customers, and stakeholders. Focusing on voice, video, and contact center solutions, this communications platform meets the needs of global teams by providing seamless communication and collaboration across regions.
With its task creation and management features, you can increase your productivity. Assigning a primary point of contact to each activity is made easier with these tools. Groups can be named for easy identification if they are assigned to teams for specific tasks. As a consequence, you may improve responsibility within your business and ensure that deadlines are met as well.
Google Workspace Pricing
These tools facilitate seamless interactions, enabling teams to communicate efficiently, regardless of geographical barriers or time zones. Effective communication lies at the heart of every successful organization. With the rise of remote work and dispersed teams, the need for robust team communication apps has become more pronounced than ever before. Communication apps, in essence, are digital platforms designed to facilitate seamless interaction and collaboration among team members, regardless of their location or time zone. It offers a single app through which you and your employees can instant message, share information publicly on feeds, and share files.
Bringing everything in one place, it helps boost collaboration and improve overall communication efficiency—both within and outside the organization. ClickUp Brain connects you with everything on the app—from documents to people. So, you can easily retrieve and share information, create and assign tasks, send and receive updates, and much more. That’s not all—ClickUp Brain also summarizes lengthy conversations, boosting communication speed and effectiveness. The ClickUp Assign Comments feature instantly creates tasks from messages and assigns them to team members.
I liked how macros and templates made repetitive responses easier to manage. Compared to Zendesk or Salesforce, it’s affordable, especially for small or mid-sized teams. It also integrates with popular third-party tools like Slack, Google Workspace, Jira, and Shopify, making it flexible even outside the Zoho ecosystem. In cases where I couldn’t personally test the tool due to limited access, I consulted a professional with hands-on experience and validated their insights using G2 reviews.
If you want sharp, crisp HD video, Dialpad and Google Meet offer the best visual clarity. If you’re looking to host workshops, demonstrations and webinars—or get paid for your events—ClickMeeting could be a good choice. Lastly, if you’re primarily interested in audio-based conference calls, I recommend GoTo Meeting. The Forbes Advisor Small Business team is committed to providing unbiased rankings and information with full editorial independence. We use product data, strategic methodologies and expert insights to inform all of our content to guide you in making the best decisions for your business journey. Within a meeting, I found GoTo’s video display to be disappointingly blurry—not quite as sharp as Google Meet, Zoom or Dialpad.
Transform customer experience on a Unified CX Management platform designed to help you acquire, retain, and grow your customers. Nextiva provides flexible pricing plans tailored to your specific feature requirements and preferred payment schedules. In addition, we advise you to invest in an AI-powered access control software that only grants team members and admins access to sensitive data when they meet certain requirements.
We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Having read our list, you now may have an idea of what tool will work best for you. However, before you sign on that dotted line, take time to consider the features that you need in such a platform. You can likewise go for free trials and see what a product can do for you. Or even better, you can take our top solution for a test drive if you sign up for the free RingCentral trial offer.
Navigating workplace change requires more than just announcing new policies or procedures. A successful change management communication plan keeps employees informed, engaged, and supportive of necessary changes. telegram 下载 play a pivotal role in this process, using change management communication tools to create seamless transitions and improve employee approval ratings. Hubspot is an easy-to-use CRM platform that helps businesses engage leads and convert them into customers. For example by increasing followers on Instagram if that is a social media platform you are focused on.
Tools like Slack and Microsoft Teams offer tiered pricing models, making it easier for growing businesses to add new features and users over time. Always ensure that the app you choose is flexible enough to accommodate the future needs of your organization. Look for apps that offer features beyond simple instant messaging apps, – video and audio calls, screen sharing, and task management, assignments, or shared boards.
Of course, this all integrates with extreme ease with the rest of Nectar’s rewards and recognition suite. It’s designed for teams to collaborate on projects, with features like document libraries, shared calendars, and workflow automation. Broadridge is a communication platform for financial services professionals to manage and streamline client communications. It supports functions like client reporting, regulatory compliance, and document management.
SharePoint is a content management system that allows enterprises to store and share data among colleagues. Features include customizable dashboards that allow you to monitor key metrics at a glance, automated call distribution to optimize agent workload, and call recording for quality assurance. These features help improve the efficiency and effectiveness of your contact center operations. This comparison chart summarizes pricing details for my top cloud communication platform selections to help you find the best one for your budget and business needs. Alex Doan is an experienced senior marketing professional specializing in propelling growth for both B2B and B2C companies. Proficient in streamlining marketing operations for seamless sales transitions, utilizing analytics and consumer insights to achieve measurable outcomes.